Careers

Sales & Reservations Associate

Description

Dwellers Delight Living Ltd is now offering an internship programme for hospitality students. This is an opportunity to join our rapidly expanding team as a ‘Sales and Reservations Agent’.

We are a fast-growing company and offer the successful candidate multiple avenues for growth in a dynamic environment.

Why work with us?

We offer a good work-life balance.

We make decisions quickly.

Open lines of communication

Greatly encourage employees to bring their own ideas and adapt to the new way of working.

Your Responsibilities:
  • Covert leads into opportunities
  • Understanding of global mobility program
  • Understanding Corporate & Relocation Market
  • Create and manage sales funnel and deal flow management.
  • Address day-to-day traveller and guest inquiries received by the guest services team as the main point of contact for the business traveller.
  • Handle client accommodation requests efficiently. Coordinate with serviced apartment properties and relevant stakeholders to meet guest requests promptly and to high standards.
  • Manage any changes to stays – such as cancellations and extensions. Follow operational protocols to complete administrative tasks accurately and efficiently.
  • Address and resolve any issues or complaints raised by guests to ensure satisfaction. Undertake any additional tasks as required by the management team.
  • Ability to suggest process improvements and implement best practice.
Desirable Skills, Qualities, and Experience::
  • At least six months of prior experience in a sales or partnerships position.
  • Strong business acumen.
  • Outstanding communication capabilities.
  • Self-driven with a focus on achieving results.
  • Thorough attention to detail.
  • Proficient problem-solving skills.
  • Task prioritisation and adjusting approach as needed.
Requirements:
  • Valid work visa for the UK
  • Excellent communication skills.
  • Valid UK Driving Licence preferable.
  • The successful candidate must pass a background verification.

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